Stay up-to-date on the latest research and best practice recommendations.
The challenges faced by high-stress and trauma-exposed workplaces change quickly and unexpectedly. Our Continuing Education Series helps to meet these challenges by providing education and strategies to keep teams and organizations well.
Designed for past participants of our Train the Trainer Program and other advocates, each session takes a deep dive into topics such as secondary traumatic stress, moral distress, trauma-informed practices, organizational health, and more.
Upcoming Sessions
All sessions are conducted virtually via Zoom. Once registered, participants will receive instructions for accessing the live event and recordings.
How Can I Help? The Essential Toolkit for Supervisors, Managers, & Leaders
Tuesday, March 26, 2024 | 12:00 PM – 2:00 PM ET
Many of us come to supervisory roles having done front-line work; we know the struggles, fears, surprises, and joys of the work. Yet, providing meaningful support and supervision in the face of limited resources and organizational constraints can feel like an insurmountable task. At other times, we may know what to do to support our team, but we do not know how to do it effectively.
When it comes to staying well in a complex workplace, who one immediately reports to matters more than where one works (Duxbury & Higgins, 2012). This session will explore essential strategies and tools for supervisors, managers, and leaders looking to better support their teams. This includes research and discussions on building confidence and competence, cultivating a safe and supportive relationship, and mitigating the negative effects of trauma exposure.
Registration is limited to 40 participants.
COST: $250 CAD + applicable taxes
Trauma-Informed Care & Service: Considerations for Teams & Organizations
Tuesday, April 16, 2024 | 12:00 PM – 2:00 PM ET
Implementing trauma-informed practices is quickly becoming an organizational imperative. We know that offering compassionate, responsive, and ethical care promotes positive outcomes and fosters a healthier staff (NCTSN, 2016.). Yet, while we may understand what this looks like for frontline workers, there is confusion about how to implement these practices on a supervisory and organizational level. Recent studies also suggest that organizations should prioritize becoming secondary trauma-informed in conjunction with this implementation.
To be effective, organizations and teams must make an on-going commitment to developing, implementing, and reviewing trauma-informed practices. This session will provide an overview of trauma-informed care, offer sector-specific resources on implementing trauma-informed care, and explore the limitations of these practices.
Registration is limited to 40 participants.
COST: $250 CAD + applicable taxes
Frequently Asked Questions
Anyone who advocates for or educates others on the importance of sustainable, ethical, and trauma-informed practices within the workplace.
Priority registration is given to past participants of our Train the Trainer Program. If spaces remain, general registration opens one-week after.
Yes. The instructor teaches each session with the assumption that participants are familiar with the concepts covered in our Train the Trainer Program such as secondary trauma, moral distress, organizational health, and how these concepts impact helping professions.
While we invite anyone who is passionate about the importance of sustainable, ethical, and trauma-informed practices within the workplace to attend these sessions, they are not intended as an introduction to these topics.
If these concepts are new to you, consider enrolling in our Train the Trainer Program.
If you are uncertain whether this series is right for you, contact us. We can help you figure out if the education provided in this series is a good fit for you or your team.
These sessions are specifically designed to build on knowledge learned during our Train the Trainer Program. Priority registration is given to past participants. If spaces remain, general registration opens one-week after.
The instructor teaches each session with the assumption that participants haves some familiarity with the concepts covered in the Train the Trainer Program such as secondary trauma, moral distress, organizational health, and how these concepts impact helping professions.
You will need a reliable internet connection, a microphone, and webcam. All sessions are conducted virtually via Zoom and participants are invited to turn their camera and microphones on to participant in the sessions.
Participants may also be invited to use the online program Dropbox to access additional materials.
Upon registering, you will be redirected to a secure payment portal via PayPal. Note that your registration for this event is not confirmed if payment is incomplete. If you do not receive a receipt from PayPal, this means that your payment was not completed and you must register again.
Once payment has been received, our team will be in touch with instructions for accessing the live event and recordings. Please check your spam, junk, promotions, or other inboxes for this email. If you do not receive this email within 2 business days of registering, please email Jennifer Pinard, our Training Support Lead, at jennifer@tendacademy.ca.
If you require assistance with payment options, please contact Alison, our Operations Manager, at alison@tendacademy.ca or give us a call at (613) 539-2482.
Once payment has been confirmed, no refunds will be issued. Recordings will be available for 10-days following the date of the live event for participants who are unable to attend,
We reserve the right to cancel each session should the number of registrations be insufficient. We are not responsible for any costs that may be incurred by the cancellation of these sessions. In the event that TEND cancels a session, all registration fees will be returned to participants.
These sessions are specifically designed to build upon knowledge learned during our Train the Trainer Program.
If requested, we are able to provide participants with a certificate of registration following the session. However, please note that we do not provide accredited continuing education credits for any regulatory bodies.